Shipping policy
Shipping Policy
Order Processing:
- Orders placed before 12 Noon (PST) Monday through Friday (excluding holidays) ship the same day.
- Confirmation email sent upon order placement, and another email with tracking details once shipped.
Domestic Shipping (US and Canada):
- Rates and times calculated and displayed during checkout.
- Shipping time estimates exclude weekends and holidays.
International Shipping:
- Available to most countries outside the USA and Canada.
- Rates and times calculated and displayed during checkout.
- Import duties and taxes (including VAT) may apply and are the customer's responsibility.
- Ensure compliance with local laws and regulations regarding "at home sperm test kits" before purchase.
- Shipping time estimates exclude weekends and holidays.
Order Status:
- Tracking information provided via email when the order ships.
- Allow 48 hours for tracking updates.
- Contact support@yospermtest.com if the order is not received within 10 days of the shipping confirmation.
Shipping to P.O. Boxes:
- Limitations with some carriers (e.g
., FedEx) shipping to P.O. Boxes.
- Use USPS option for P.O. Box deliveries.