Shipping policy

Shipping Policy

Order Processing:

  • Orders placed before 12 Noon (PST) Monday through Friday (excluding holidays) ship the same day.
  • Confirmation email sent upon order placement, and another email with tracking details once shipped.

Domestic Shipping (US and Canada):

  • Rates and times calculated and displayed during checkout.
  • Shipping time estimates exclude weekends and holidays.

International Shipping:

  • Available to most countries outside the USA and Canada.
  • Rates and times calculated and displayed during checkout.
  • Import duties and taxes (including VAT) may apply and are the customer's responsibility.
  • Ensure compliance with local laws and regulations regarding "at home sperm test kits" before purchase.
  • Shipping time estimates exclude weekends and holidays.

Order Status:

  • Tracking information provided via email when the order ships.
  • Allow 48 hours for tracking updates.
  • Contact support@yospermtest.com if the order is not received within 10 days of the shipping confirmation.

Shipping to P.O. Boxes:

  • Limitations with some carriers (e.g

., FedEx) shipping to P.O. Boxes.

  • Use USPS option for P.O. Box deliveries.